By 2020, Customer Experience is predicted to overtake product and price as the number one differentiator among businesses. Companies wishing to stay ahead are taking note and increasingly turning to artificial intelligence (AI) to meet consumers’ growing demands. According to a recent study by Oracle, nearly 8 out of 10 businesses have already implemented or are planning to … [Read more...] about How AI Redefines Customer Service
The Most Successful Bot Company You’ve Never Heard Of
The world’s fastest supercomputers reside in China, not America. And, while the majority of the planet’s most valuable tech brands still carry Uncle Sam’s imprint, Chinese rivals tread not far behind. Alibaba, Tencent, Baidu, Xiaomi, and Huawei are just a few of the massive brands across the Pacific that rival the unicorns in Silicon Valley. In the emerging and … [Read more...] about The Most Successful Bot Company You’ve Never Heard Of
From Rice Paddies To Tech Centers: China’s Rapid Ascent In Innovation
Earlier this month, I had the honor of joining a delegation of Silicon Valley business leaders invited to speak at the International Big Data Expo, where Chinese tech luminaries Robin Li (Co-Founder of Baidu) and Jack Ma (Founder of Alibaba) keynoted. I visit China every year, but am stunned each time by the incredible year-on-year progress. I’ve literally seen rice paddies … [Read more...] about From Rice Paddies To Tech Centers: China’s Rapid Ascent In Innovation
Why Smart Taxation Needs Smart Machine Learning
Taxes do a lot of things. Used wisely, they can make life safer, healthier and worthwhile. Used unwisely, they can spark rebellions like the one we celebrate every July 4th. They stick around for a pretty long time, from the moment you’re old enough to work until the end of your earthly existence in the form of an estate or inheritance tax. They can also be so dang … [Read more...] about Why Smart Taxation Needs Smart Machine Learning
How 26 Top Marketing Executives Use Artificial Intelligence
Artificial intelligence is rapidly transforming all digital industries and marketing is no exception. We asked 26 top marketing executives and entrepreneurs to share how they’ve leveraged A.I. and machine learning technologies to improve their products, simplify their customers’ lives, and address the top pain points in the industry. 1. Eric Stahl, SVP at … [Read more...] about How 26 Top Marketing Executives Use Artificial Intelligence
A Brief Introduction To Marketing Technology
To understand modern marketing challenges, you must understand the tools marketers use every day. We've put together a brief introduction to get you up to speed on enterprise marketing technology and commonly faced issues. The Core Enterprise Marketing "Stack" Sean Zinsmeister, VP of Product Marketing at Infer, offers a simple overview of the three primary components of a … [Read more...] about A Brief Introduction To Marketing Technology