Marion Valette

Imagine you have a bot answering your clients, and you want to make it sound a little bit more natural, more human. To achieve that, you have to make the answers more personalized. One way to learn more about the customers you’re talking to is to analyze the polarity of their answers. By polarity here I mean detecting if the sentence (or group of sentences) is written with … [Read more...] about Better Sentiment Analysis with BERT