Natalia Zhang

After enjoying years of steady growth, your business suddenly sees your customer satisfaction scores sinking. What happened? When you investigate, you find that your customer support team is simply not keeping up with the volume of requests that they’re receiving. Customers have to wait two or more days for a first response, and they’re voicing their discontent in growing … [Read more...] about 11 Powerful AI Tools You Can Use To Upgrade Your Customer Experience